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(This information does not apply to most UK orders as there is other arrangement for UK deliveries)
We send out orders by
registered air mail, which means that the delivery has to
be signed for at the delivery address (not
necessarily by addressed recipient) and in general should reach most destinations
in about 7-14 days.
It may take
longer for some destinations, e.g. remote cities far away from major airport and
countries where there is no direct flight between our post office and the destination
countries.
We usually notify customers when an order has been posted. And it should leave Hong Kong no more than 2-3 days after we have posted and arrive in destination countries in 3-4 days. From there it may have to be forwarded to another city or even another country. This is how our postal system works. Once the parcel has left Hong Kong, it is out of our/our post office's hands. How quickly it will be delivered depends on the efficiency of the postal system in your country.
You
should have been given a tracking number and you can track it until it has left
Hong Kong on:
Hong
Kong Post Mail Tracking
Please
also consider other possible reasons why you did not receive the order:
1. Did you provide a correct delivery address?
2. As the delivery has to be signed for,
was there someone available to receive the order? If not, what is the procedure
of your post office? (some may leave you a note/card for you to collect at post
office, some may deliver again, some may just leave it without it being signed
for). In some countries, the post office may keep the parcel for about 2 weeks
and then return to sender if not collected (assuming they have left a note/card
for recipient to collect)
If your
post office does not require you to sign for the delivery, is your post box big
enough to accept the parcel?
If your order has
been returned to us undelivered for whatever reason (other
than our typing mistake on the address, which is unlikely as our computer copies
information provided by customer rather than we type in manually), like
many reasons of the above, we have to ask you for additional postage expenses
and possible administration fee to send the order for a second time.
If
you have questions about the above products please write to pcm-info
@ pc-mobile.net
| Home | Pocket PC | Cables | Palm OS | - | Audio | Adapters | - | GPS cable | cables | Other GPS | Phone cables | Information |
| - | Acer n30/n50 | HP Ipaq | Palm V / H.S. | PDA>Serial | Kyocera 7135 | SE 750/800 | USB>GPS | Garmin E-GE | Garmin E-GUE | G / Foretrex | - | Order Tracking |
| - | Asus A730 | HP Jornada | Palm M/T/Z71 | USB>serial-PDA | SPV /Tanager | Treo 600 | BT Adapter | Garmin R-GR | Garmin R-GUR | Delorme USB | Sony Z5 | Paypal order |
| Latest News | Asus A620 | Fujitsu Loox | Palm T5/T650 | USB>serial- PC | Mio 8380 | MPx200 | GPS Antenna | G. Rino - GO | G. Rino - GUO | RS Digitraveler | Sony J5/Z7 | CCNOW order |
| - | Axim X5/x3/30 | FujitsuLoox T | Sony Clie | BTAdapter | Sony P800 | NEC616 | - | Magellan M/S | MagellanM/S | MeXplorist 456 | Siemens SL45 | Terms/conditions |
| - | Axim X50/50V | Toshiba | iQue 3600 | DC Adapters | Hitachi G1000 | Samsung i700 | eXplorist 123 | eXplorist 123 | Ericsson T68 | Delivery/cost | ||
| UKorder/prices | Casio PPC | Viewsonic/Mio | - | - | Siemens SX1 | Sharp GX32 | Zen Vision: W | L iFinder GO | L iFinderGO | Sony PSP | Siemens EF81 | Contacts |
| - | Eten M500 | T-Mobile/XDA | HTC_Hermes | Connectors | Eten M500 | T-Mobile/XDA | Zen Vision: M | L iFinder H2O | L iFinderH2O | Nikon D GPS | - | Support |